Here is an email I received from Judy C. regarding her billing problems with Orthopedic Medical Group (Apple Valley & Riverside Locations). She started trying to correct the problem in May 2005 and by February 2006 (when she reached out to me) it had still not been resolved.

Italics have been added for clarification.

Hello,

I came upon your website while searching for some information re: OMG Orthopedic Medical Group of Riverside. I am impressed with the information you have provided and the time you took to do so.

Although my problem is not with a particular doctor of the group, I am hoping you might provide me with some assistance. My daughter was treated by a doctor of the group (Apple Valley location), beginning in April 2004. The doctor was excellent.

However, he left the group sometime after Aug. 2004 and went to another group. (I have my own suspicions as to why he left!).

I have been phoning, writing letters, faxing info to OMG (Orthopedic Medical Group)of Riverside since May 2005 regarding my account. They continually send me a bill when in fact, they owe me money. I have provided them with documentation and in our last few conversations we agree on the fact they owe me money and the amount.

Telephone messages left with the office manager go unanswered. I have filed a complaint with my health plan, although they have paid all bills and I am not sure they can be of any assistance.

Although the dollar amount I am owed is not a large amount that is not the point. No one should have to wait for the money owed them when all documentation has been provided. To some individuals the amount I am owed would help with groceries or Christmas presents for their children.

No one should have to deal with the frustrations this medical group causes.

I am wondering if you have any suggestions/contacts I can make to expedite the return of my money. My last call to the group was Nov. 30 2005 when I left a message for the manager, “Judy”, directly on her voice mail. To date, she has not returned my call. Any information you may provide will be appreciated.

I am hoping you are feeling well and that your dealings with this group have been resolved.

Sincerely,

Judy C.

Sharon M had posted the following on an earlier version of this website. (italics added for clarification)

I am scheduled for my first visit with Dr. John Gonzalez. I work for Target and have been diagnosed with carpel tunnel in my right hand. Glad I found your website while searching for information about the doctor. My injury is work related, but I think I still have the right to choose a doctor, I hope. Did you find a good ortho doctor? Thanks for your time and information.

Sharon M.

I responded to Sharon about the great experience I had with Dr. Hiromu Shoji, and suggest she reach out to him (as I would suggest to anyone if he is still in practice). Sharon M. responded with the following:

I had to keep my appointment with Dr. John Gonzalez because I was running out of my pain medication and needed to get it refilled.

Luckily, I told my adjuster about your website prior to going to the appointment. He read the whole thing and decided to suggest their company stop referring people to Dr. Gonzalez and told me he would set up an appointment with another doctor. I called him from the doctor’s office after I had been waiting 2 hours (just to prove your point) then called him after to explain how rude and arrogant Dr. John Gonzalez [orthopedic surgeon at Orthopedic Medical Group of Riverside] was, as he would not answer any of my questions about post-surgery, my thumb that I have to crack every 10 minutes etc… He gave me a dumb pamphlet that looks like a cheap comic book. Hope Sedgewick does stop referring people to him. I’ll warn anyone I come in contact with (about 500 people a day) to steer clear of him and OMG [Orthopedic Medical Group of Riverside]. Thanks again for the heads up.

I was just curious if John Gonzalez MD ever covered his name badge and asked you to tell him his name? I wasn’t sure if he does this to everyone or if it was just me. I guess he figured I was asking too many questions about surgery. He seemed rather irritated when I told him his name. Thanks again for making such a big difference in my life.

Sharon M.

 

At first, I thought my experience with John Gonzalez M.D. Orthopedic Medical Group of Riverside may have been an anomaly. But after reading reviews I found comfort in knowing that I was not alone.

Dr. John Gonzalez, if you can even call him doctor, has less people skills than a chimpanzee. Not only is he rude but he ignores the patients input entirely.

He clearly suffers from a superiority complex and feels that anyone that doesn’t possess a post graduate degree is beneath him.

I was giving him insight on how labor intensive my job was and that I wanted to be as close to 100% as possible before returning to work.

He got up and proceeded to walk out of the room, stops in the doorway and with his back turned to me says; “Did you ever stop to think that the reason you have this job is because you are uneducated?”

I was floored and felt humiliated.  Yet, I was at his mercy since he writes the work off orders.

I’m still in extreme pain. My injury is load bearing and he released me back to work against my wishes. I have since exercised my right to a second opinion, especially since his is worthless.

His assistant will never return your calls so don’t even bother as they are just as rude as him.

Dr. John Gonzalez is extremely arrogant and rude. I’m so glad that I can share this experience with another former patient that understands that Gonzalez is a nightmare and shouldn’t be practicing medicine.

Apparently the saying “treat people the way you would like to be treated” was lost on him. If he has a wife and kids, I can only imagine the torment and misery he has more than likely inflicted upon them.

He is a miserable excuse for a human being, never have I ran into a nastier person and that says a lot. Something is wrong with him.

 

Michael F
Former Patient

 

In an article by Elizabeth Aguilera and Karen Foshay, details are provided about the lawsuit filed against Dr. Sunny Uppal, Jack Akmakjian, et al, claiming performed surgeries using parts allegedly made at an auto shop in Temecula and benefited financially for doing so.

Read the full article at 89.3 KPPC