As I read this review, it took me back 15 years when I had to deal with Dr. John Gonzalez at his Orthopedic Practice in Riverside. I literally cringed as I felt for the writer of this review.
There are so many people that over the years have shared their experiences, and they all have a common theme, it astonishes me that anyone still goes to him.
YOU HAVE THE RIGHTS TO BE ASSIGNED TO ANOTHER DOCTOR…. don’t risk your health and your sanity. Just ask to be transferred.
Here is the review (author unknown) from webmd.com. For ease of reading I have reformated the post and where the text has been changed or altered (for ease of reading and so search engines can index properly), I have added [ ] marks around changes or editions for clarification.
John Gonzales is a great doctor, are words that will never leave my lips.Long story short….work place injury .need a sooner emergency appointment due to major pain. Female on phone, “you can’t wait 2 more days for your appointment?”Get to appointment, wait forever, as usual, in exam room with requested paperwork for “him”. He comes in [and Dr. Gonzalez], barely looks at me. I ask question and get a hand in my face to shut up.He leaves while saying someone will be in to schedule therapy. He never comes back. Female walks in with paperwork while I’m holding back angry tears. Doctor never looked at paperwork and I still had questions and my pain was not addressed (remember emergency appointment due to pain?).I end up at his office, door was open, he wanted nothing to do with me. [Dr. Gonzalez] angrily came to the door and pushed me with his body. I called him an a-hole, he says, thanks for the comment. I tell him I want another doctor and then I leave.No yelling, at all. Go to car [and] forgot paperwork and now I’m mad. Go back in, ask for doc, he never shows up. I ask again and state that if I don’t see him I’m calling police. Remember the push with his body? Manager comes out claiming I’m causing a scene,I’m still bot yelling or even being loud. She orders me upstairs. I see [a] lady that was just laughing and talking to “his” staff and she’s supposed to make thing right or whatever. I decide that’s not gonna work for me and leave. I go downstairs to a small enclosed waiting area and write up what just happened.Call cops. Get one with a bad attitude.Next think I know, I’m getting written up at work for causing a scene and calling the doctor a f-Ing a-hole (which all of his “witnesses” claim is the truth and it’s not. I chose my words very carefully ) and all of a sudden all his staff happened to witness what happened.So much more to this story that I’m not able to share.It’s great to see that some people don’t have issues with this man. Most people I talk to are not happy with him.I even had a coworker ask me about him, because she had a similar experience. I don’t care if he’s some kind of miracle man, it’s not worth it for treatment that you’ll receive from his staff and from him.There’s so many more doctors out there that actually care and will take the time to talk with you and that actually care about you. Don’t waste your time with this man. He’s not worth the hype.And the paperwork that I went back to get, conveniently disappeared within the few minutes I’d walked a short distance to my car and back to the office. Somehow, though, the X-ray that I brought in with the paperwork ended up in the computer.I called multiple times for the paperwork, but it was never located. I’m not a fan of liars and this person and his staff are nothing but liars and cheaters.I wouldn’t be surprised if he paid them off to stick up for him. He can’t be a pleasant person to work for with the way that he treats patients.See at your own risk!
April 5, 2021
Below is a screenshot of the original review.
Is Orthopedic Medical Group of Riverside Using Fake Reviews To Improve Their Horrible Image?
Regularly I stalk the ratings and review sites to locate other patients Dr. Gonzalez and his crew have mis-treated and the news sites to see the latest scandal that Orthopedic Medical Group of Riverside (and its various doctors) may be involved in.
On this last scour for news about OMGNET (Orthopedic Medical Group of Riverside), it appears that OMGNET has started to employ fake reviews (wow.. now they are almost up to 2 stars; LMAO) I am truly surprised it has taken this long for them to do that.
I could also be mistaken. Maybe it was the daughter of a good friend so she received preferential treatment, and then couldn’t believe all the true things people said about this orthopedic practice because her experience wasn’t the same as genpop (general population).
But I lean toward the reviews being completely fake based on a couple of things.
Delanynee then goes on to leave the identical review for the other doctors at the practice
The Review for Gurvinder (Sunny) Uppal M.D. (Please note Dr. Sunny Uppal (who I believe now wants to be known by Gurvinder Uppal, because Sunny Uppal was the name he went by and was in the news story when he was charged for accused of using NON-FDA approved devices in his surgeries).
And then she left the exact same review for the practice itself.
When you see tons of 1 star reviews and a single (but maybe more on the way) 5 star review, and you see an entire website dedicated to exposing the horrible experiences of those who were patients here, believe the pattern not the anomaly.
David Alter had an 8 am appointment to see John Gonzalez MD at Orthopedic Medical Group (their website is OMGNET.COM).
David Shows up at 8 am to find the doctor not even there and 5 patients ahead of him.
At 8:40, Dr. Gonzalez rushed in, told me to find a second opinion, and left! I waited 45 minutes for that?
His arrogance was overwhelming. I will certainly find another doctor who cares whether Ii heal or not!
The above review is a synopsis of a review left by David Alter. You can find the original text at David Alter’s Review.
John Gonzalez MD came in and saw the patient. So Orthopedic Medical Group of Riverside will get to bill the insurance company for an office visit. Because Dr. John Gonzalez is considered an “orthopedic specialist” he receives more than a regular doctor for an office visit, probably around $140 a visit (my estimation).
So, let’s say the whole visit (and after dictation) took a whole 5 minutes… this puts Dr. Gonzalez’s hourly billable rate at $1960 per hour.
Nearly $2,000 bucks an hour to just be a prick.
Now you understand why Dr. Gonzalez requires frivolous appointments and runs his business like a cattle call, forcing patients to wait hours to be seen for just a few minutes.
Is this the kind of individual you want to support? Do you want to support an organization (OMGNET) that knowingly allows the to continue?
Vote with your pocketbooks and find another orthopedic surgeon!
The Whole Experience Makes You Feel Unwelcome & Sad You Have To Be There For Treatment
Refuse The Substandard Care At Orthopedic Medical Group of Riverside by Dr. John Gonzalez
Many patients are directed to Orthopedic Medical Group and John Gonzalez MD through insurances (both workers compensation and medical). Because they were directed to a specific provider, patients feel they have no choice and wind up enduring a substandard level of care out of fear of being denied benefits or ignorance to their ability to choose a different doctor.
Contact your insurance company and ask what other orthopedic surgeons are available.
Below are excerpts of the conversation between S.A.M. and me. My impression is that he too felt trapped into seeing Dr. John Gonzalez. (For ease of reading, I have altered some of the original text but not to the point it changes what was intended by S.A.M)
I am so very disappointed with the treatment I am getting at Dr. Gonzalez’s clinic.
The staff is very rude and obnoxious, especially Angie and they make you wait at least 1.5 hrs. to 2 hrs. before you get to see Dr. Gonzales. It seems he is always running late which is why sometimes patients get up and leave.
I personally brought this matter to Dr. John Gonzalez’s attention and his attitude is “they always come back.” Just like me because I am stuck with him until I get carpal tunnel surgery on my left hand. After that I do not plan on ever returning.
The whole experience makes one feel unwelcome and sad I even have to be there for treatment.
I am still awaiting confirmation on my pre-op/surgery dates. It has been 3 weeks and I have received nothing but the run around and bad attitudes from Dr. John Gonzalez and his staff.
When I reached out to S.A.M, I requested that he allow me to post his concerns, and below is part of his response.
Thanks for the reply, and yes you can post my concerns on your website but only after my surgery for the simple reason Dr. John Gonzalez is operating on me and I am not too sure about him, so I don’t want any complications.
After waiting 2 hours, Sharon M finds Dr. John Gonzalez Arrogant & Rude…. Then Finds Another Doctor
Sharon M had posted the following on an earlier version of this website. (italics added for clarification)
I am scheduled for my first visit with Dr. John Gonzalez. I work for Target and have been diagnosed with carpel tunnel in my right hand. Glad I found your website while searching for information about the doctor. My injury is work related, but I think I still have the right to choose a doctor, I hope. Did you find a good ortho doctor? Thanks for your time and information.
I responded to Sharon about the great experience I had with Dr. Hiromu Shoji, and suggest she reach out to him (as I would suggest to anyone if he is still in practice). Sharon M. responded with the following:
I had to keep my appointment with Dr. John Gonzalez because I was running out of my pain medication and needed to get it refilled.
Luckily, I told my adjuster about your website prior to going to the appointment. He read the whole thing and decided to suggest their company stop referring people to Dr. Gonzalez and told me he would set up an appointment with another doctor. I called him from the doctor’s office after I had been waiting 2 hours (just to prove your point) then called him after to explain how rude and arrogant Dr. John Gonzalez[orthopedic surgeon at Orthopedic Medical Group of Riverside] was, as he would not answer any of my questions about post-surgery, my thumb that I have to crack every 10 minutes etc… He gave me a dumb pamphlet that looks like a cheap comic book. Hope Sedgewick does stop referring people to him. I’ll warn anyone I come in contact with (about 500 people a day) to steer clear of him and OMG [Orthopedic Medical Group of Riverside]. Thanks again for the heads up.
I was just curious if John Gonzalez MD ever covered his name badge and asked you to tell him his name? I wasn’t sure if he does this to everyone or if it was just me. I guess he figured I was asking too many questions about surgery. He seemed rather irritated when I told him his name. Thanks again for making such a big difference in my life.