Why I Created
This Site

Orthopedic Medical Group requires useless appointments


See How Dr. Gonzalez


Really Operates

Do you think they do this so they can bill the insurance companies for a visit?
bullet Frivolous Appointments Required

On my first visit to Dr. John Gonzalez at the Riverside branch of Orthopedic Medical Group on Brockton, the doctor did a full examination on both wrists.

Dr. Gonzalez reviewed x-rays, took motion measurements, tested grip, reviewed the neurological report, etc. FOR BOTH HANDS.

When he took the stitches out and referred me to physical therapy, I asked Dr. Gonzalez what about the surgery on my left hand.

He told me to call the office and we can schedule it.

I called as instructed a few months later after I regained use of my right hand and was ready for the second surgery.

The staff stated that the doctor is the only one that can schedule surgery, and I would need to come in and see him.

I explained that I had already been evaluated and approved for surgery on both hands, I didn’t need to see the doctor, I just needed him to schedule the surgery and let me know when to come in for the pre-op appointment. Have him schedule it and call me back with a time – my schedule was open.

The office staff verified that what I was stating was correct, but insisted I had to come in so Dr. Gonzalez could schedule the pre-op and surgery date. It could not be done over the phone.

"Do you mean I have to schedule an appointment to see Dr. Gonzalez so we can schedule an appointment for me to see Dr. Gonzalez?"

I was told that was their policy. Food For Thought

My understanding is a doctor cannot bill insurance companies for scheduling appointments on the phone. They can bill for office visits. No matter how fast a patient is in and out, there is a minimum charge to the insurance company.

Do you think I was required to come in so Dr. Gonzalez and Orthopedic Medical Group could bill for an office visit that they knew would only take 2 minutes?

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My problems with Orthopedic Medical Group
bullet Poor record keeping by Orthopedic Medical Group
bullet Orthopedic Medical Group’s staff attitudes
bullet Extreme wait times for appointments at Orthopedic Medical Group
bullet Lack of concern by Orthopedic Medical Group for their patients
bullet Orthopedic Medical Group knowingly allows their doctors to excessively overbook
bullet Frivolous appointments were required
bullet Why I hold the medical group responsible for the actions of a rogue doctor
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My problems with Dr. John B. Gonzalez – my former orthopedic surgeon.
bullet Dr. Gonzalez’s Nurse Kathy
bullet Dr. John Gonzalez’s Staff
bullet Dr. John Gonzalez’s orthopaedic surgery skills
bullet Dr. Gonzalez himself
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Other doctors I would avoid because of their affiliation with Orthopedic Medical Group
bullet Dr. John Gonzalez
bullet Dr. Robert Jaspan
bullet Dr. Sunny Uppal
bullet Dr. Michael Mai
bullet Dr. Peter Sofia
bullet Dr. Jack Akmakjian
bullet Dr. Donald Kim
bullet Dr. Lawrence Walker
bullet Dr. Neil Hallbridge
bullet Dr. William Navigato
bullet Dr. Stephen Suzuki
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Orthopedic services in the area
bullet Dr. Shoji receives my highest recommendation
bullet Orthopedic services in Riverside
bullet Orthopedic services in Moreno Valley
bullet Orthopedic services in Corona
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Related Information
bullet OMG’s locations
bullet How to get referred to another specialist
bullet About me and this site
bullet Latest in orthopedic news
bullet Related to OMG Riverside?
bullet Is This Why You Have To Wait - OMG's Retirement Information
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Copyright Paul Lowry - A Former Patient of Dr. John Gonzalez - Last Updated December 8, 2010 23:34    Valid XHTML 1.0 Transitional